Privacy Policy

1. Who We Are

Apex Climate Solutions ("we," "us," or "our") is a licensed HVAC contractor serving Santa Clarita, Palmdale, Lancaster, and Simi Valley, California. This Privacy Policy explains how we collect, use, and protect information you provide when using our website at apex-climate-solutions.com or contacting us for service.

2. Information We Collect

We collect information you voluntarily provide, including:

• Name, phone number, and email address (via contact forms or phone calls)
• Service address and description of your HVAC issue
• Appointment preferences and scheduling information

We also collect standard web analytics data (pages visited, time on site, referring source) through tools such as Google Analytics. This data is aggregated and does not identify you personally.

3. How We Use Your Information

• Schedule and fulfill HVAC service appointments
• Send appointment confirmations and follow-up communications
• Respond to your questions and service requests
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. California Privacy Rights (CCPA)

As a California resident, you have the right to request access to the personal information we have collected about you, request deletion of your personal information, and opt out of any sale of personal information (we do not sell personal information). To exercise these rights, contact us at the information below.

5. Cookies

Our website uses cookies and similar tracking technologies to analyze site traffic and improve user experience. You can disable cookies in your browser settings; however, some features of the site may not function properly without them.

6. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations, typically no longer than 3 years after your last interaction with us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us: